Terms & Conditions
PLEASE READ FULLY
Introduction
These terms and conditions govern your use of The Perfumer website and by using our website you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, then please do not use our website.By shopping /registering as well as accepting The Perfumer terms and conditions you confirm that you are at least 16 years of age and that all information and details provided are correct, up to date and complete. You agree that you will not use our website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party. If we suspect fraudulent account activity or behaviour we reserve the right to suspend, restrict or terminate your access to the website at any time without notice.
Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.
Licence to use website
You may view, download and print pages from the website, provided that you do not republish the material on any other website and you must not reproduce or store material from this website to use it in any electronic form that can be retrieved by a 3rd party.
Limitations of Liability
Whilst we endeavour to ensure that the information on this website is correct at all times we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
Variation
The terms and conditions may be revised from time to time so we recommend you read the latest version before ordering.
Promotions, Free Gifts and Offers
From time to time we may offer special promotional codes – only one can be used per order and cannot be added after the order has been placed. Free gifts are only available during specific promotion dates stated and whilst stocks last. They cannot be exchanged, refunded or redeemed for a cash alternative. The free gift will be dispatched with the relevant items from your qualifying order and are non-transferable. By taking advantage of this offer you are accepting the above terms and conditions.
Competitions
Competitions held on our social channels or on our website are subject to these terms and conditions. The winner will be notified by email or directly by their social media handles. Competitions are in no way sponsored, endorsed or associated with Facebook, Twitter or Instagram. The winner must respond within a month of being announced, if they do not respond within this period they will be unable to claim the prize.
Orders
The Perfumer products are all 100% genuine.
Orders will be delivered by Royal Mail.
Images are for illustration purposes only and the product delivered may vary in colour due to screen limitations.
All prices listed in GBP (£) include VAT
The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.
Payment
We accept payment by credit/debit cards: Visa Debit, Visa, MasterCard, and Delta. The Perfumer will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.
The Perfumer does not operate a price matching policy.
Returns – Terms and Conditions
You have the right to return your order within 28 days of purchase. If you cancel an order after it has been processed purchases must be returned unopened, in their original packaging and undamaged in order to receive a refund of the products cost or an exchange. You must contact The Perfumer by e mail or phone to state that you are returning your purchase.
If your item has not been received or arrives damaged we must be informed ideally within 48 hours but no longer than 28 days of despatch otherwise claims cannot be accepted and the matter investigated.
In the unlikely event of an incorrect product being sent out you must inform us by phone or e mail and upon receipt of the returned item we will supply you with a refund or replacement and pay your postage.
This website is operated by Flagship Dorset
Registered Office: Leanne House, 6 Avon Close, Weymouth, Dorset, United Kingdom, DT4 9UX
Company Registration Number: 06578134
Complaints
If you wish to contact us please phone 01935 817216